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Text messages

How you agree to get texts

Effective October 13, 2026

JobTexta never texts anyone out of the blue. Before a handyman enrols you, they read you the short script below and ask whether it’s OK. Your answer is recorded in the app. This page is the public copy of that process.

How consent is collected

Customers book handyman services by phone (or in person). While booking, the handyman confirms your mobile number, reads the consent script below from the JobTexta app, and asks whether you agree to receive text messages about your job. You answer yes or no.

  • If you say yes, the handyman records that in the app along with the date, time, your number, their name and the script version. JobTexta immediately sends you an opt-in confirmation text (shown below).
  • If you say no, the job is still booked but no texts are sent. Your handyman will contact you another way.

Consent is only valid for the number you gave. If you change numbers, the handyman will ask again. Messages are sent by Mercury Send, LLC, operating as JobTexta.

The script your handyman reads

Version v1 (October 2026). The app shows exactly this text; every line must be read.

  1. “JobTexta can send you text messages about this job - a confirmation the day before, a heads-up when I'm on my way, and a quick request for feedback when it's done.”
  2. “You'd get up to 5 text messages per job, plus occasional service updates.”
  3. “Message and data rates may apply.”
  4. “You can reply HELP at any time for help, or STOP to stop receiving texts. Stopping texts doesn't cancel your job.”
  5. “Our terms are at jobtexta.com/terms and our privacy policy is at jobtexta.com/privacy.”
  6. “Is it OK for JobTexta to text you at this number? Yes or no?”
  7. “(If yes) Great - you're set. You'll get a text in a moment confirming that.”

The confirmation text you get

Sent immediately after you say yes:

JobTexta: You’re set to get texts about your handyman job - confirmations, on-my-way and feedback. Up to 5 text messages per job, plus occasional service updates. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Terms: jobtexta.com/terms Privacy: jobtexta.com/privacy

What we text you

  • Opt-in confirmation — Sent immediately after you agree, confirming you're enrolled and how to stop.
  • Job confirmation — The day before a job: date, time and address, with a request to reply YES, CHANGE or CANCEL.
  • Reply acknowledgement — A short thank-you after you confirm.
  • On my way — Your handyman's expected arrival time on the day.
  • Job completed and feedback — When the job is marked done, a request to rate the work 1 to 5.
  • Cancellation or reschedule — If your job is cancelled or the time changes.

That’s up to 5 text messages per job, plus occasional service updates. Nothing promotional, ever. Every text comes from the same number, starts with “JobTexta:”, and you can reply to it.

Stopping, help and re-joining

STOP — reply STOP (or END, QUIT, UNSUBSCRIBE) to any text. You get one final message confirming you’re out, then nothing further. Your job is not cancelled.

HELP — reply HELP (or INFO) for support details, or email support@jobtexta.com.

START — reply START (or UNSTOP) to opt back in.

Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages. See our Terms of service and Privacy policy.